Heya everyone, I need a bit of advice.
Obviously for privacy, I won't mention who but a very nice lady I met at the start of this year has had a really tough time recently... A death of someone close, separated from her child, lost her apartment and in recent conversations with me, has mentioned wanting to die. She said she feels alone and that nobody is there to help her.
Since my day job is helping people, I offered to try to help her too (ie. at least help her come up with a plan to get back on her feet). She seemed really appreciative and open to it, but then she goes MIA every time I try to help her, only to come back 12-24 hours later saying things like she turns off her phone to forget about the world (or wishing everyone forgets her), or that she just sleeps all the time as an escape and that's why she wasn't responding.
I'm genuinely concerned for their wellbeing but it's not like I have their full name or address to even call the police for a wellness check. My work is pretty stressful, so adding the stress of worrying about this lady hasn't been great for my own mental health...
What should I do? I feel obligated to check in on her now, but am I overstepping boundaries? Or is it more of a risk to just leave her be (I don't want her to feel like nobody cares)? Or should I be leaving it and she can reach out if she actually wants help? Or is this person pulling one over on me and they're just seeking attention?
I only rarely see providers, maybe once every year or two so I've never been in this situation before... So I'd appreciate anyone's input!
TL/DR version: a lady who I saw once is going through a very rough patch, and I'm worried about her. I don't know if it's for attention or if she actually needs help.