I have spent time with a VIP SP, about 2 years ago and wasn’t impressed. So I have tried to stay away. I live in the region and can confirm that they don’t seem to have much of presence currently. However I haven’t tried calling the #, the site hasn’t been updated since December 26th, 2018. I did notice a message on LL in the past saying they were re-opening but forget the date...
Anyways, hope this information is helpful.