Hi Carrie
You may want to try a new solution on the market to repair your infected computer.
It is called Fix me stick. Look it up online ... fixmestick.com.
I believe I saw it at Best Buy. You just plug it into your usb drive and it will repair your computer. Price about $60.00. If not you can buy it online.
It should work because you fix guys sticks every day!
Good luck.
Blue-eys guy