Hello, I'm new to this industry (as a buyer/client in the Greater Toronto Area), and I'm hoping to get some insight from the community. So far, I've had two interactions within the last 2 weeks with providers from LeoList. Unfortunately, they left very bad impressions, but I'm still willing to try. I suppose it really comes down to luck and weeding out the bad eggs, however that could be super expensive and very time consuming.
Is it common for providers to cut off the session after 10-30 minutes, despite having agreed to 1 hour and having paid upfront for 1 hour? Is a provider obligated to spend the FULL hour with you? Do they have the right to cancel the session a quarter or half way in at any time simply because of arbitrary reasons, despite having already accepted my payment? The first woman I was with decided to cut me off after approx. 15 minutes of our (agreed upon and paid for 1 hour) session. Not only that, she also refused to fulfill the services that was promised in our text messages, and only did what she felt like doing, while completely disregarding what was offered, paid for, and promised prior. I made sure to ask her if she could fulfill my requests before I came over, and she obliged. I asked if I could at least get half of my money back; she looked at me like I was the idiot, and she decided to play the victim. I tried to convince her and I verbally conveyed logical reasoning, but that didn't do anything. I find it strange that a provider would do this to a client, as it really does not make any sense in a business perspective.
The second woman was the same thing, however, she actually did fulfill all of the services she promised, although, she cut me off after 30 minutes (despite the 1 hour agreement that was paid for upfront). When I asked if I could have just SOME of my money back (at least 30%), she called her friend and a BODYGUARD that were inside a hotel suite next door to force me to leave.
So, twice in a row, it makes me afraid to try for a third time, or perhaps I am just super unlucky with the two providers I called. I know, two providers is a grain of sand of a sample size, and I should not generalize the entire platform, but since there really isn't anything in place to protect buyers/clients, it just makes the probability of it happening again very high. I suppose it's up to us to create fair safe-guards that can protect us (buyers/clients) from fraudulent services that a provider will likely be willing to compromise with (such as paying them AFTER the services are fulfilled). What could I have done in these situations? I mean, I'm not going to fight over a couple bills. It's not worth it. But I honestly should not have to. It's so wrong, unethical, and immoral. If I pay a certain amount for a particular service, I expect to get that. But of course, the provider has every right to refuse or change their mind at the last second. However, if their 1 hour service is $300, but I only got 25-30 minutes, then I should get at least $150 back (assuming I paid upfront before the session began). This would make me super happy, and would tell me that providers on LeoList have integrity, discipline, and an open mind to perhaps reconvene in the future. This is something that would make me come back over and over. It would also show me that providers that do this have a moral compass to some degree. This would make me want to pay her MORE because of my positive judgement of her character, while receiving the same service (e.g. paying $250 for 30 minutes instead of her proposed rate of $150).
Any insight would be very helpful or sharing your thoughts on my first impressions experience, and perhaps providing me with some tips on how I can better choose which provider to go with, and how to know which ones have a higher probability of being safe, fair, and that will actually fulfill their services.
Please note: I will never and have never forced a provider to do things they did not want to. I'm still new, but with what experience I have so far, I ALWAYS ask in text if they could provide me with X or Y. Their response is either a resounding YES or just straight up NO, which is totally great and just super easy for everyone. I admire providers that demonstrate firm decisiveness and I always respect their decisions.
