Main mod 1216 Report post Posted October 10, 2018 Hey Everyone, Just so you're aware "CerbMod" is now the main mod for Lyla, although "Mod" is still around and helping me with moderation if you need anything it's best to directly message myself "CerbMod" as "Mod" will just pass it on to me in any event. So to recap, yes it's fine to contact "Mod" but if you need something done, or changed, he'll be passing on to myself "CerbMod" so save him the time and contact me directly. 3 4 Share this post Link to post Share on other sites
edablackwoodmtl 435 Report post Posted October 16, 2019 What email should someone contact if they have been locked out of their account, and there is no reply from the "contact us" link? 1 Share this post Link to post Share on other sites
Guest ModCat Report post Posted October 18, 2019 Hey eda, can you PM me more information and I will try to help Share this post Link to post Share on other sites
Guest Report post Posted November 17, 2019 I have pm'd both CerbMod (on Wed Nov 13th) and Mod_Cat (on Fri Nov 16th) - no replies or resolution. One of the thing I used to love about this site was that the mods were available and genuinely seemed to care. Now I feel as if we are on our own. I don't understand what's going on. Most of the time the mods don't even reply or resolve the issue if it doesn't require a response. This isn't the first time, nor am I the only one experiencing this absence of support. If this is some kind of growing pains with the site changes and will be resolved soon ... maybe mod (s) could post something so we don't feel abandoned ? Share this post Link to post Share on other sites
roamingguy 300292 Report post Posted November 17, 2019 2 hours ago, BonnieScot said: I have pm'd both CerbMod (on Wed Nov 13th) and Mod_Cat (on Fri Nov 16th) - no replies or resolution. One of the thing I used to love about this site was that the mods were available and genuinely seemed to care. Now I feel as if we are on our own. I don't understand what's going on. Most of the time the mods don't even reply or resolve the issue if it doesn't require a response. This isn't the first time, nor am I the only one experiencing this absence of support. If this is some kind of growing pains with the site changes and will be resolved soon ... maybe mod (s) could post something so we don't feel abandoned ? I had it in regards to some other matter. It took about a week to resolve but got resolved although a personal response not given. I don't think it's so much a absence of support as it is (I'm guessing on this) that CerbMod and Mod_Cat are doing moderator duties in addition to their outside life (reiterate I'm just guessing here) I think they're doing what they can to keep Lyla running. But this isn't their full time 24/7 job. Of course this may just be guessing (yes reiterating this again for the 3rd time LOL) on my part A rambling RG Share this post Link to post Share on other sites
Guest Report post Posted November 17, 2019 The issue was resolved just now. Share this post Link to post Share on other sites
Guest ModCat Report post Posted December 10, 2019 Sorry for the delay response Bonnie! Some changes will be coming and we hope we have a few more active mods by early next year. Please keep reporting things to us, we will get through them Share this post Link to post Share on other sites
