edablackwoodmtl 435 Report post Posted October 14, 2019 Hey A friend companion has been locked out of her account, and she has been emailing the "contact us" for about 5 days now but getting no response. Does anyone know how she can reach out to the mods if she does not have access to her account DMs? Quote Share this post Link to post Share on other sites
roamingguy 300292 Report post Posted October 15, 2019 There is a "Contact Us" on the bottom of Lyla's page. Even if locked out she should still be able to get to the Lyla home website page (before the forums even come up) click on the contact us button and proceed from there. Good Luck RG Quote Share this post Link to post Share on other sites
edablackwoodmtl 435 Report post Posted October 16, 2019 She has been using the contact us for about 5 days. And she got locked out because she tried to change her email. Now neither email works. This happened to me 3yrs ago when I changed my user name as well but i dont remember how I got back in to be honest. Quote Share this post Link to post Share on other sites
Guest Report post Posted October 16, 2019 Has she tried the "Forgot your password" with both email adresses? If doesn't work, she can either be patient with the "Contact Us" link or you can maybe contact Mod_Cat for assistance: https://www.lyla.ch/profile/231894-mod_cat/ Quote Share this post Link to post Share on other sites
