Samsung Galaxy II Help

[roamingguy 300292]

Trying to add my email accounts to my cell phone

My civilian email no problem

But my lifestyle email (a different email provider) won't go

Go through the setup process get this notification

 

Setup could not finish

Server does not support TLS

Edit Details

 

Any idea of how to set it up or am I SOL

Funny thing, my Samsung Galaxy, no issues, but this new improved version, hiccups

 

Thanks

RG

[Guest S*rca****sid]

It might help if you mention which email provider you're using.

[roamingguy 300292]

It might help if you mention which email provider you're using.

 

Sorry, I'm using mail.com

Thanks

RG

[Guest S*rca****sid]

Are you using the auto configure when you're adding the account to your phone? If so try using the manual settings, for that you will require the imap and smtp server settings for mail.com

[roamingguy 300292]

Are you using the auto configure when you're adding the account to your phone? If so try using the manual settings, for that you will require the imap and smtp server settings for mail.com

 

I tried auto configure

Now dumb question, I'll try manual, but how do I find the imap and smtp server settings

Thanks

RG

[Guest S*rca****sid]

Here are the settings:

 

The Mail.com Premium IMAP server settings for accessing Mail.com messages and folders in any email program or service are:

• Mail.com IMAP server address: imap.mail.com
  
• Mail.com IMAP user name: Your full Mail.com email address ([email protected], for instance)
  
• Mail.com IMAP password: Your Mail.com password
  
• Mail.com IMAP port: 993 (alternative: 143)
  
• Mail.com IMAP TLS/SSL required: yes (if you use port 143: no)
  

The Mail.com Premium outgoing SMTP server settings for sending mail through Mail.com from any email program service are:

 

• Mail.com SMTP server address: smtp.mail.com
  
• Mail.com SMTP user name: Your full Mail.com email address ("[email protected]", for example)
  
• Mail.com SMTP password: Your Mail.com password
  
• Mail.com SMTP port: 587 (alternatives: 465 and 25)
  
• Mail.com SMTP TLS/SSL required: yes (alternative: no)
  

[roamingguy 300292]

Thanks for all the info. Don't know why but it just won't configure.

Funny thing, if I go on the internet on my phone, access the mail.com site and log on there, then I get my account no problem.

But on my email icon it just won't configure

Maybe a drive to Rogers this week, they might be able to figure out something

Thanks Again

RG

[Guest S*rca****sid]

Try setting the POP3 instead of IMAP...

 

The Mail.com Premium POP3 server settings for downloading mail from Mail.com to any email program (or email service) are:

• Mail.com POP server address: pop.mail.com
  
• Mail.com POP user name: Your full Mail.com email address (say, "[email protected]")
  
• Mail.com POP password: Your Mail.com password
  
• Mail.com POP port: 995 (alternative: 110)
  
• Mail.com POP TLS/SSL required: yes (if you use port 110: no)
  

[roamingguy 300292]

Damn thing does the same using POP3 too.

Thanks for your help though

RG

[Tallguy007 4172]

I had a similar problem when I set up my new phone.

 

I kept entering my userid as just "tallguy007" whereas it needed to be "[email protected]".

 

(not my actual personal e-mail address, in case you're wondering)

[roamingguy 300292]

Thanks but I'm putting in my email address, not just username.

Always comes back server does not support TLS

RG

[LonelyPerv 3756]

I would just go to the Google play and get the mail.com free program they have there :-)