drlove 37204 Report post Posted October 9, 2013 Ok, so I can't make or receive calls on my cell phone. I tried accessing their website, but no luck. Even their nationwide toll free number for customer support appears to be down. Does anyone know what's going on? Thanks... Quote Share this post Link to post Share on other sites
roamingguy 300292 Report post Posted October 9, 2013 Just a dumb question. I just had to replace my Samsung Galaxy Note (cat knocked it to the floor and damaged it) to a Samsung Galaxy Note II I was finding a similar problem, no calls coming in, but my phone log showed calls coming in Turns out on this phone under settings there is a "Blocking Mode" which blocked calls Don't know if your phone has something similar that might affect things Just a thought BTW I'm a Rogers customer Good Luck RG Quote Share this post Link to post Share on other sites
MightyPen 67414 Report post Posted October 9, 2013 Rogers is having widespread problems. Rogers Wireless suffering widespread outages: Company confirms voice service down in Ontario and Quebec, but problems reported in B.C. too Hang on everyone! It's the inevitable start of the Telecompocalypse! :) 2 Quote Share this post Link to post Share on other sites
xxxAxxx 21016 Report post Posted October 10, 2013 I am not a happy Rogers customer at the moment. 1 Quote Share this post Link to post Share on other sites
yogibear 402 Report post Posted October 10, 2013 Having problems here on ChatR as well, which is a division of Rogers.... Quote Share this post Link to post Share on other sites
xxxAxxx 21016 Report post Posted October 10, 2013 I have friends with Fido, same thing, owned by Rogers. No calls, no texts no nothing! Somehow my BBM is still working tho ... * knock on wood * Quote Share this post Link to post Share on other sites
drlove 37204 Report post Posted October 10, 2013 We better be getting compensation for this! 1 Quote Share this post Link to post Share on other sites
Meg O'Ryan 266444 Report post Posted October 10, 2013 Touch wood but my service hasn't been interrupted. Quote Share this post Link to post Share on other sites
roamingguy 300292 Report post Posted October 10, 2013 Touch wood but my service hasn't been interrupted. Me either...still getting the same amount of telemarketers calling today not to mention a few personal calls out RG Sh*t didn't touch wood fast enough, just tried to make a call and no luck Quote Share this post Link to post Share on other sites
Areez 11906 Report post Posted October 10, 2013 Data services are not affected for those who wonder; WhatsApp is data based :D so is BBM ... KiK might be too... not sure. Quote Share this post Link to post Share on other sites
Guest S*rca****sid Report post Posted October 10, 2013 I have friends with Fido, same thing, owned by Rogers.No calls, no texts no nothing! Somehow my BBM is still working tho ... * knock on wood * BBM is administered through Blackberry, so that's why it's still working. Quote Share this post Link to post Share on other sites
roamingguy 300292 Report post Posted October 10, 2013 Well I was able to phone out this morning RG Quote Share this post Link to post Share on other sites
IsaMassage 54318 Report post Posted October 10, 2013 Apparently everything has been solved and we will be getting a 1 day credit for the inconvenience yay! Keep an eye on your bills! Lol Quote Share this post Link to post Share on other sites
conquistador 18487 Report post Posted October 11, 2013 http://mobilesyrup.com/2013/10/10/estimate-rogers-1-day-of-service-credit-for-outage-totals-17946000-or-2-25-per-customer/ Reason for outage - http://mobilesyrup.com/2013/10/10/rogers-says-the-wireless-outage-was-caused-by-an-unprecedented-surge-in-our-signaling-traffic/ Quote Share this post Link to post Share on other sites
Guest S*rca****sid Report post Posted October 11, 2013 Some poor guy down in the U.S. was the target of the backlash only because he had the twitter handle @rogers... http://www.cbc.ca/newsblogs/yourcommunity/2013/10/brooklyn-man-with-rogers-twitter-handle-feels-the-wrath-of-1000-canadians-during-service-outage-1.html Quote Share this post Link to post Share on other sites