drlove 37204 Report post Posted March 4, 2010 Over the past two days, every time I visit Cerb, I'm being asked to log in again, even though I have the "remember me" box checked. This is a new issue for me, as this has never happened before. Any idea why? Quote Share this post Link to post Share on other sites
Guest S***e Report post Posted March 4, 2010 Have you changed anything in your Internet Options settings for security or privacy? Cookies enabled? It's probably something like that if your using Internet Explorer. I use Firefox more often than not with no difficulties. Old Spike Over the past two days, every time I visit Cerb, I'm being asked to log in again, even though I have the "remember me" box checked. This is a new issue for me, as this has never happened before. Any idea why? Quote Share this post Link to post Share on other sites
buggernot 588 Report post Posted March 4, 2010 I'm getting the same on my laptop and mobile browser Posted via Mobile Device Quote Share this post Link to post Share on other sites
drlove 37204 Report post Posted March 4, 2010 I haven't changed any of my settings at all; I don't have an explanation for it. Quote Share this post Link to post Share on other sites
bassnut 178 Report post Posted March 4, 2010 had problems today logging in on my Black Berry. I couldn't log in even though I had all the correct info. I got the click here if you are not automaticly redirected page then back to home page ...... not logged in. Quote Share this post Link to post Share on other sites
Guest Ou**or**n Report post Posted March 5, 2010 I was getting the same thing. I use Chrome. I deleted cookies for both cerb.ca and http://www.cerb.ca and then logged in again and the problem went away. Quote Share this post Link to post Share on other sites
Mister C 1725 Report post Posted March 5, 2010 Same for me. It just started happening a couple days ago. I use Firefox and have never had any problems before. Quote Share this post Link to post Share on other sites
mod 135639 Report post Posted March 5, 2010 A security patch for the site was installed the other night so this may have something to do with it. Try what OutForFun suggested and let me know if that helps. I am not having the problem on my end. (Makes it hard to offer advise) Quote Share this post Link to post Share on other sites
conquistador 18487 Report post Posted March 5, 2010 yep, i cleared my cookies as Outforfun and Mod suggested and it fixed the problem...thanks. Quote Share this post Link to post Share on other sites
buggernot 588 Report post Posted March 5, 2010 Cookie cleaning cleared the conundrum! Quote Share this post Link to post Share on other sites
drlove 37204 Report post Posted March 5, 2010 Worked for me, too. Quote Share this post Link to post Share on other sites
mod 135639 Report post Posted March 5, 2010 It must be the new security patch that was installed. I am not 100% sure this is the reason but the company did not give exact details of what the security hole was. In fact this is all they told us.... An exploit in our input validation has recently been discovered. This could allow a brute force attack to comprise and spoof input data for a given user. To resolve this issue, it is necessary to patch the software. It was only 3 files that were changed (and very small changed) but they did deal with user login and authentication from the looks of it - so it would be a good guess that this was the reason behind this one. Quote Share this post Link to post Share on other sites
drlove 37204 Report post Posted March 6, 2010 Thanks, Mod... I appreciate the info. Quote Share this post Link to post Share on other sites
